Privacy Policy

Last Updated: [1-9-2026]

This Privacy Policy explains how Lucky Repairs LLC (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when visiting our website or using our electronics repair services.

Information We Collect

We may collect personal information that you voluntarily provide when you request a quote, place an order, mail in a device, contact customer support, or subscribe to updates. This information may include your name, email address, phone number, mailing address, and device details.

We also automatically collect certain technical information when you browse our website, such as IP address, browser type, device type, pages viewed, and cookies or similar tracking technologies.

How We Use Your Information

Your information is used to process repair requests, communicate service updates, provide quotes and invoices, arrange return shipping, improve our website and services, and send promotional or service-related messages when you have given consent.

We do not sell your personal information to third parties.

Device Data and Confidential Information

During the repair process, limited access to device data may be necessary for diagnostics or verification. We do not copy, store, or transfer personal data from your device. Customers are strongly encouraged to back up all data and remove sensitive information before sending devices for repair.

Payment Information

Payments are processed through secure third-party payment providers. We do not store full payment card details on our servers. All payment processors operate under their own privacy and security policies.

Sharing Information With Third Parties

We may share limited personal information with trusted third parties strictly for business operations, such as shipping carriers, payment processors, and website or analytics providers. These third parties are required to maintain confidentiality and use the information only for its intended purpose.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings, though some website features may not function properly.

Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

Personal information is retained only as long as necessary to fulfill services, comply with legal obligations, or resolve disputes.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, as well as opt out of certain communications. Requests can be made using the contact information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Lucky Repairs LLC
Email: luckyrepairstech@gmail.com
Phone: 713-517-2229
Address: 309 York St Suite A, South Houston, TX 77587

We may update these Terms at any time. Continued service use constitutes agreement to the latest version.